Your Questions Answered regarding buying a car using Costco Auto dealer

Welcome to the Costco Auto Dealership, where we aim to provide you with a seamless and satisfying car-buying experience. If you’re visiting us for the first time, you might have a few questions about how our program works. We’re here to answer those questions and guide you through the process.

FAQ Section

Q1: Why Choose the Costco Auto Program?

A: The reasons for choosing our program are threefold:

1. We’ve been serving Costco members for over 25 years, offering them exclusive pricing and personalized service. We’re dedicated to providing an exceptional buying experience with no hassle.
2. Dealers in our network must meet strict requirements for competitive pricing and superior service. We train and certify authorized dealer contacts to ensure a seamless process.
3. Our mission is simple: offer Costco members a stress-free auto buying experience that exceeds expectations. Our member advocates are available seven days a week to assist you.

Q2: Why Doesn’t the Costco Auto Program Reveal Prices Before I Visit the Dealership?

A: Unlike many other services, we prioritize transparency and accuracy. Every vehicle comes with different options, and the listed price may not reflect the specific vehicle you choose from a dealer’s inventory. We focus on your dealership experience and present pricing when you’ve selected a specific vehicle to ensure accuracy.

Q3: Am I Eligible for Manufacturer Incentives Along with My Costco Pre-Arranged Price?

A: Yes, you are eligible to receive any available manufacturer incentives or rebates you qualify for. Some incentives may be in the form of rebates or lower interest rates, while others may require financing. Check out our special offers to view current incentives and see how your savings add up.

Q4: What is the Parts, Service, and Accessories Benefit, and Are All Services Discounted?

A: Costco members are entitled to a 15% discount on parts, service, and accessories for any household vehicle at participating Costco Auto Program service centers nationwide. Simply visit our parts and service page, print your 15% coupon, and present it at the service center. Please note that this discount cannot be combined with other dealer promotions, offers, or applied to prior services. Some exclusions apply, such as oil changes, services provided by outside providers, airbags, and tires. You can also use this discount on vehicle accessories.

Q5: How Can I Get Started with the Costco Auto Program?

A: Getting started is easy. Click on “locate a dealer” and complete the form. A trained and certified contact will get in touch with you shortly to schedule an appointment at the dealership. We’ll also send you an email confirmation with the dealer’s contact information. You can connect with them at your convenience. Whether it’s your first purchase or an upgrade, the Costco Auto Program is here to assist you every step of the way.

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